Privacy Policy

At Bizmapia ("we", "our", or "us"), your privacy is important to us. This Privacy Policy describes how we collect, use, and share your personal information when you use either the Bizmapia Customer App or the Bizmapia Driver App (collectively referred to as the "App").

By using either of the Apps, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information depending on your role as a customer or driver:

• Personal Information: Name, mobile number, email (optional), profile picture, address
• Driver-specific: Driving license, vehicle details, bank/payment info
• Device & Usage Data: Device model, OS version, IP address, app usage
• Location Data: Real-time GPS location during rides
• Payment Information: Ride transaction data (no card/UPI details stored)

How We Use Your Information

• To register and manage your account
• To allow ride booking and fulfillment
• To connect drivers with nearby customers
• To send updates, promotions, and alerts
• To process payments and payouts
• To improve service performance and security
• To comply with legal obligations

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information:

• With drivers (for customers) and with customers (for drivers) during rides
• With service providers (e.g., payment gateways, hosting, analytics)
• With law enforcement or government bodies when required
• In aggregated or anonymized formats for analytics

App Permissions

• Location: To track rides and enable accurate pickup/drop-off
• Camera: For profile and document uploads (drivers)
• Phone: To enable communication between customers and drivers
• Storage: To manage uploaded media and documents
• Notifications: To provide real-time ride updates and alerts

Data Security

We implement industry-standard measures including encryption, limited access, secure servers, and regular audits to safeguard your personal data.

Your Rights

You may view or update your account information, request data correction or deletion, or withdraw app permissions at any time. We may verify your identity before applying such changes.

Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect information from children.

Changes to This Policy

We may revise this Privacy Policy periodically. Any updates will be reflected on this page along with the date of the last revision.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

info@bizmapia.com