Privacy-policy

At Bizmapia ("we", "our", or "us"), your privacy is important to us. This Privacy Policy describes how we collect, use, and share your personal information when you use either the Bizmapia Customer App or the Bizmapia Driver App (collectively referred to as the "App").

By using either of the Apps, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information depending on your role as a customer or driver:

Personal Information: Name, mobile number, email (optional), profile picture, address
Driver-specific: Driving license, vehicle details, bank/payment info
Device & Usage Data: Device model, OS version, IP address, app usage
Location Data: Real-time GPS location during rides
Payment Information: Ride transaction data (no card/UPI details stored)

How We Use Your Information

To register and manage your account
To allow ride booking and fulfillment
To connect drivers with nearby customers
To send updates, promotions, and alerts
To process payments and payouts
To improve service performance and security
To comply with legal obligations

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information:

With drivers (for customers) and with customers (for drivers) during rides
With service providers (e.g., payment gateways, hosting, analytics)
With law enforcement or government bodies when required
In aggregated or anonymized formats for analytics

App Permissions

Location: To track rides and enable accurate pickup/drop-off
Camera: For profile and document uploads (drivers)
Phone: To enable communication between customers and drivers
Storage: To manage uploaded media and documents
Notifications: To provide real-time ride updates and alerts

Data Security

We implement industry-standard measures including encryption, limited access, secure servers, and regular audits to safeguard your personal data.

Your Rights

You may view or update your account information, request data correction or deletion, or withdraw app permissions at any time. We may verify your identity before applying such changes.

Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect information from children.

Changes to This Policy

We may revise this Privacy Policy periodically. Any updates will be reflected on this page along with the date of the last revision.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

info@bizmapia.com